One of the qualities we admire in leaders is humility… the ability to influence others without bravado or self-involvement. This is a compelling facet of the ‘grace’ side of leadership, because it fosters connection, loyalty and trust.
But humility has a less noble and effective relative – self-effacement. Unlike a humble leader, who conveys a quiet self-respect, the self-effacing leader scoots out from under her own value. She’s the one that negates a compliment by pointing out a shortcoming. She minimizes her accomplishments. She shies away from credit.
I don’t see self-effacement as a skillful stance for women in the workplace. It may be comfortable (for us and for others), but it doesn’t garner respect. It doesn’t influence. It diminishes us and, by extension, the people we lead. When we are self-effacing, we are self-erasing; we become active participants in the process of being overlooked.
But the minute we see the limitations of self-effacement, we’re eye-to-eye with a difficult challenge. How do we stand for ourselves effectively, avoiding being seen in the extremes of ‘doormat’ (too much grace) or ‘bitch’ (too much grit)?
Here are a couple of dos and don’ts that I’ve gleaned from women leaders who have managed to find that sweet spot: communicating self-respect in commanding and connecting way.
When someone compliments your work
Do look him/her in the eye and say ‘thank you.’
Don’t smile coyly, look down, tilt your head or say, “It was nothing.”
Don’t tell the person all the things you also did wrong.
Do acknowledge others’ contributions if appropriate.
Don’t negate your own contribution. Avoid the instinct to say, “It was all my team.”
When someone indicates that you’re being considered for promotion or plumb assignment
Do consider saying something like, “What an exciting opportunity. Let’s explore it.”
Don’t say, “REALLY? You think so?” Try to avoid at all costs the whole Sally Field “You really like me!” thing.
Do hold the person with whom you disagree with respect. It’s very difficult to influence someone if they know you hold them in disdain.
Don’t make nice. As MSNBC news anchor Melissa Harris-Perry once said, “Don’t smile and nod unless you are happy and agree.”
When asking a question
Do raise it by saying “I have a question” or “I’d like to raise an additional perspective.”
Don’t start with “I’m sorry” or “I have a stupid question.”
When negotiating salary
Do your homework! Get data. Know what the company or industry pays (men) for your skills and experience.
Don’t equate salary numbers with your value as a person. The less personally you can take a negotiation, the more power you’ll have in it.
When managing your career
Research shows that men tend to interview frequently for other jobs – even when they’re satisfied with their present position. Women tend not to interview until they’re miserable.
Do interview for a new job every year or so – both to keep your interview skills sharp and to stay in touch with your current value in the marketplace.
Don’t wait to job-hunt until you can’t stand your current job. It puts you in the vulnerable position of needing to jump fast and not knowing know your worth.
What about you?
Watch your interactions at work over the next couple of weeks. See if you can catch yourself in self-effacing acts. Each time you notice it, jot down what you did (or didn’t do) that was self-effacing.
Later in the day, you can go back and reflect on these moments in more detail.
- What internal or external forces caused you to draw upon the strategy of self-effacement? Was it merely habit, or was something else going on?
- How did that self-effacing move feel to you? (Comfortable/uncomfortable?)
- What effect did that move seem to have on others and on your standing as a full participant in the conversation?
- To what degree do you feel that it was self-erasing, i.e. that it sent message that you were somehow of less value than the others?
- What’s the cost of that to you? What might the cost be of other people for whose interests you need to advocate?
- If you could go back and do that interaction again, what would do differently?
- What would it require from you to do it differently?
I’d love to hear about the results of your experiments! Comment and let us know what you learned.